- Handling urgent calls, emails, answering customer queries, informing them of delays, arranging delivery dates.
- Improve the productivity by contacting customers to arrange appointments and ensuring team have high-quality, up-to-date support material.
- Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
- Making the company's products and services as attractive to potential customers as possible.
Sales Coordinator Requirements:
- A candidate should have at least bachelor’s degree.
- 0.5 or more years’ experience in sales / back office. Freshers can also apply.
- Experience as a sales coordinator or in administration may be advantageous.
- Computer literacy MS-Word and Excel.
- Good administrative, organizational, and problem-solving skills.
- Excellent communication, sales, and customer service skills.
- The ability to multitask, work in a fast-paced environment.
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