Job Summary
We are looking for a male candidate with fluency in English for a role in the Signal & Telecommunication or Railway sector. The ideal candidate should be comfortable with occasional outdoor visits when required and must reside along the Western Line (Virar to Churchgate).
Key relationships
INTERNAL
* Project Coordination, Administration / Executive, Customer Support
EXTERNAL
* Direct Customers / Representatives
Key Result Areas
1. On-time execution of work
2. Zero customer complaints
3. Effective follow-up for execution and due payment collection
Responsibilities
1. Independently manage P.O. related work communication from the quoting stage to completion with all stake holders.
2. Act as a liaison between the team at the office and site, as well as with Customers, throughout the execution.
3. Expected to take the lead during execution and resolve issues with the support of relevant team members.
Capabilities and competencies
1. Capable of handling customer queries and complaints.
2. Strong coordination skills to manage internal and external stakeholders effectively.
3. Problem-solving and multitasking abilities.
4. Organizational skills and, including time management, planning, goal setting, and decision-making.
Established in 1959, XYZ (Original Company Name Hide) completed 50 successful years, catering to various core sectors of business from automotive to railway transportation. During the long journey of over 50 years, XYZ has converted itself into one of the most dependable manufacturers of Power, Signal, Track circuit and Rolling Stock equipments used in Railways. Product variations and sustainable quality along with timely and committed service has made XYZ the most preferred dealer for many of its clients.