Job Summary:
We are hiring a Service Manager with 5–10 years of experience in the manufacturing industry. The candidate should have strong technical knowledge, team management skills, and basic computer proficiency. A Bachelor’s degree in Electronic Engineering is required. Salary is negotiable and a good hike will be offered based on experience and talent.
Travelling Details:
The company provides a free transport facility From Vasai Station to Dhumal Nagar.–8 km, approx. 23 minutes by company bus.
Key Responsibilities:
1. Lead, mentor, and manage a team of service technicians and engineers.
2. Oversee the installation, maintenance, troubleshooting, and repair of manufactured equipment at customer sites.
3. Coordinate with production, Automation, R&D, and quality teams to resolve technical issues and provide feedback for continuous improvement.
4. Build and maintain strong relationships with clients, ensuring excellent technical service and support.
5. Manage spare parts inventory and service tools.
6. Handle escalations and support complex technical problem-solving.
7. Prepare service reports, budgets, forecasts, and performance reviews.
8. Training Sessions and knowledge sharing across the team.
9. One Ability to travel to customer sites as needed (domestic/international).
XYZ Pvt. Ltd. (Original Company Name Hide) is in the business of manufacturing & marketing of welding & cutting equipment. start in the year 1994 by setting up their design, production and quality management facilities at Mumbai.