Sales Coordinator

Job Summary

We are looking for an experienced and well organized sales coordinator to provide the necessary support to our sales department. The candidate should be hardworking, smart and efficient with good and stable track record. Fluency in English Speaking & writing is must. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. The candidate should be sincere & dedicated with good communication & inter personal skills for Pan India Sales Coordination profile.

NOTE-: Candidate Must Be Married Female Required

Key Responsibilities:

1. Handle incoming enquiry calls and register enquiries in the Sales Register, ensuring all enquiries received through calls and the website are recorded.
2. Share new enquiries with the designated team member for allotment and forward the assigned leads to the concerned salesperson.
3. Prepare and maintain all types of sales/quotation records.
4. Prepare offers and technical specification sheets as per the BOQ received, Proforma Invoices (PI)/Order Acceptance for purchase orders, and related documents, and share them with the concerned salesperson.
5. Follow up with the sales team on drawing approvals and the status of offers submitted.
6. Coordinate with the production team for the timely execution and delivery of orders, and follow up for timely delivery of materials.
7. Follow up with customers for payments (advance/part payment/final payment), dispatches, unloading, site clearances, and ensure proper communication with customers regarding delivery status.
8. Monitor payment collection including advance/part payment/final payments after installation.
9. Coordinate with the Installation/Projects team for timely execution of projects and address any issues.
10. Update the Priority List based on the daily discussion with the sales team and provide it accordingly.
11. Supervise the daily activities of the sales staff, ensuring alignment with team goals, and maintain attendance records based on their Daily Sales Reports (DSR).
12. At the month-end, follow up on sales team travel expenses, check details, and submit them to the accounts team.
13. Coordinate with the Marketing team for mailer campaigns, participation in exhibitions, and assist in preparing promotional materials or events.
14. Represent the company at trade shows and conferences across India.
15. Handle the processing of orders with accuracy and within specified timelines, ensuring customer queries are resolved promptly and maintain excellent communication with both internal teams and customers.
16. Prepare delivery orders, invoice details, and release to stores for dispatch arrangements. Ensure timely submission of dispatch documentation to customers and update customers and the sales team on the delivery status.