Quality Engineer

JOB SUMMARY : 

The Quality Engineer will be responsible for quality inspection and testing at the factory level before material dispatch, ensuring that all LED display products and related components meet approved specifications and quality standards and As Per the BOQ and Material list before the Dispatch. The role also includes conducting site inspections after installation completion to verify installation quality, identify defects, validate system performance, and ensure compliance with project requirements before final handover to the customer.

JOB RESPONSIBILITIES : 

A. Factory-Level Quality Inspection

1. Inspect LED display modules, cabinets, power supplies, receiving cards, sending cards, controllers, cables, and other related components before dispatch.
2. Verify incoming materials against approved specifications, purchase orders, drawings, and quality standards.
3. Conduct pre-dispatch inspections of LED display cabinets and complete display screens.
4. Check cabinet dimensions, module fitting, gaps, alignment, surface finish, mechanical assembly, and overall workmanship.
5. Perform LED display testing to identify dead pixels, stuck pixels, colour variation, brightness inconsistency, flickering, and intermittent display issues.
6. Verify screen resolution, pixel configuration, module uniformity, colour performance, and display functionality.
7. Check power supplies, receiving cards, data cables, internal wiring, and connectors for proper installation and operation.
8. Ensure modules and cabinets operate continuously for an appropriate testing period before dispatch.
9. Identify and segregate defective materials and ensure they are not dispatched without proper approval.
10. Maintain inspection records, defect reports, test results, and photographs for quality traceability.
11. Coordinate with production and technical teams to rectify defects and re-inspect materials before final approval.
12. Prepare and complete factory inspection checklists, FAT reports, and material clearance documentation.

B. Pre-Dispatch Quality Clearance

1. Conduct final quality checks before packing and dispatch of LED display materials AS per BOQ.
2. Verify that the material quantity, cabinet configuration, accessories, spare modules, cables, and other required items match the approved project scope.
3. Check cabinet labelling, identification stickers, packing quality, and protection against transportation damage.
4. Verify that approved testing and inspection records are available before dispatch.
5. Ensure defective or unapproved materials are held back until corrective action and re-inspection are completed.
6. Provide quality clearance to the concerned production, warehouse, and project teams before material dispatch.
7. Maintain batch-wise and project-wise inspection records to track recurring defects across different production batches.

C. Site Inspection After Installation Completion

1. Visit the project site after installation completion to inspect the installed LED display and related AV equipment.
2. Verify the final screen alignment, cabinet gaps, module fitting, flatness, mounting quality, and overall finish.
3. Conduct a complete display quality test to identify dead pixels, stuck pixels, colour variation, flickering, brightness inconsistency, and other visible defects.
4. Test the screen using different colours, test patterns, and actual customer content.
5. Verify screen resolution, image uniformity, colour reproduction, and proper functioning of the display system.
6. Inspect power connections, data cabling, earthing, ventilation, and other relevant installation parameters.
7. Check that the installed display matches approved drawings, specifications, and project requirements.
8. Record all observations with photographs and prepare a site quality inspection report.
9. Coordinate with the project and installation teams to rectify identified defects.
10. Conduct a follow-up inspection after rectification and verify that all quality observations have been closed.
11. Submit the final quality inspection report to the concerned manager and project team.
12. Support final customer inspection and handover by providing quality records and test reports.

D. Defect Reporting and Corrective Actions

1. Identify and document defects observed during factory inspections and post-installation site inspections.
2. Prepare defect lists with photographs, affected quantities, serial numbers or batch details, and recommended corrective actions.
3. Coordinate with production, technical support, vendors, and project teams to resolve quality issues.
4. Investigate recurring defects, particularly dead pixels, module failures, colour inconsistencies, and intermittent display problems.
5. Conduct root cause analysis for repeated or major quality failures.
6. Track corrective actions until resolution and verify the effectiveness of the corrective measures.
7. Escalate critical quality issues to the Quality Manager or management before dispatch or final customer handover.
8. Maintain a record of recurring defects by product batch, project, and installation location.

E. Quality Documentation and Reporting

The Quality Engineer shall prepare and maintain the following documents, as applicable:

1. Factory Quality Inspection Checklist
2. Incoming Material Inspection Report
3. LED Display Testing Report
4. Factory Acceptance Test (FAT) Report
5. Pre-Dispatch Quality Clearance Report
6. Site Quality Inspection Report
7. Post-Installation Inspection Checklist
8. Defect Observation and Rectification Report
9. Non-Conformance Report (NCR)
10. Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) Reports
11. Final Quality Clearance and Handover Report

3. Work Process and Quality Control Flow

1. Factory Inspection

Inspect materials, assembly, modules, cabinets, and components.

2. Factory Testing & Quality Clearance

Complete testing, rectify defects, re-inspect, and approve for dispatch.

3. Material Dispatch & Site Installation

Maintain quality records and coordinate with the project execution team.

4. Post-Installation Site Inspection

Check alignment, display performance, visible defects, and installation quality after completion.

5. Rectification & Final Quality Report

Close observations, verify corrective actions, and submit the final inspection report.

4. Educational Qualification and Experience

1. Qualification: Diploma or Bachelor's degree in Electrical, Electronics, Electronics & Telecommunication, or a related engineering discipline.
2. Experience: 2–5 years of experience in quality inspection, preferably in LED display manufacturing Or Relevant, electronics, or AV integration.
3. Technical knowledge: LED display modules, cabinets, controllers, power supplies, pixel testing, colour testing, and display troubleshooting.
4. Computer skills: MS Excel, MS Word, and preparation of quality inspection reports.
5. Additional requirement: Willingness to travel to customer sites for post-installation quality inspections.

5. Key Performance Indicators (KPIs)

1. Factory inspection : 100% inspection of applicable materials before dispatch
2. Pre-dispatch testing : Testing completed and documented before quality clearance
3. Defect reporting : All identified defects recorded with supporting evidence
4. Site inspection : Inspection completed after installation and before final quality handover
5. Rectification follow-up : Timely verification and closure of quality observations
6. Documentation : Accurate and timely submission of factory and site reports
7. Repeat defect control : Reduction in recurring product and installation defects
8. Quality compliance : Compliance with approved specifications and inspection procedures

6. Reporting and Coordination

• Reports To: Head of Operations / Product Head
• Factory Coordination: Production, Testing, Warehouse, Procurement, and Technical Teams
• Site Coordination: Project Manager, Project Engineer, Service Team, and Customer Representatives
• Work Location: Factory as the primary work location, with customer site visits after installation completion and whenever quality inspections are required.

7. Key Responsibility Boundary

The Quality Engineer is responsible for independent quality inspection, testing, documentation, defect reporting, and verification of rectification. The engineer should not rely solely on the production or installation team's confirmation of completed work. Quality clearance must be based on actual inspection and documented test results.

Primary objective: Ensure that every LED display is quality-checked and approved before dispatch and that every completed installation is inspected, documented, and verified before final quality closure and customer handover.