Accounts Receivable Specialist

Position Summary : 

We are seeking a detailed-oriented and proactive Accounts Receivable Specialist to oversee our billing and collections process. In this role, you will be responsible for issuing accurate invoices, tracking incoming payments, resolving billing discrepancies, and securing outstanding balances while providing exceptional service to internal and external stakeholders.

Key Responsibilities : 

1. Invoicing & Billing
2. Generate and distribute daily, weekly, or monthly customer invoices with accuracy and speed.
3. Verify billing details against sales orders, contracts, or service agreements.
4. Maintain organized digital records of all client billing and payment transactions.
5. Cash Application & Reconciliation
6. Process, post, and reconcile daily incoming payments (checks, ACH, wire transfers, credit cards).
7. Match incoming funds with corresponding outstanding invoices in the ERP system.
8. Perform daily or monthly bank reconciliations for accounts receivable accounts.
9. Collections & Credit Management
10. Monitor aging reports (AR Aging) to identify overdue or unpaid accounts.
11. Conduct courteous and professional collection calls/emails to follow up on late payments.
12. Set up structured payment plans for past-due accounts in coordination with management.
13. Assess creditworthiness of new and existing clients when required.
14. Discrepancy Resolution & Support
15. Research and resolve client invoice disputes, billing short-payments, and unapplied cash.
16. Issue credit memos, debits, or adjustments with appropriate management approval.
17. Serve as the primary point of contact for customer billing inquiries.
18. Assist with month-end financial closing activities and audit preparation.

Required Skills & Qualifications : 

1. High school diploma required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business Administration preferred.
2. 2–4 years of experience in accounts receivable, general accounting, or collections.
3. Hands-on experience with accounting software/ERPs – SAP
4. Strong proficiency in Microsoft Excel (Pivot tables, VLOOKUPs/XLOOKUPs, data formatting).
5. Exceptional attention to detail and accuracy with financial data.
6. Strong communication and phone negotiation skills.
7. Ability to handle sensitive customer interactions with diplomacy and professionalism.